Privacy Policy of Yawara Iron

Yawara Iron ("we", "our", or "us") is dedicated to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect various types of information in connection with the services we provide, which include precision forging of athletic components, custom metal fabrication, repair/restoration of vintage sports equipment, specialized welding, and material science consulting.

• 1.1 Personal Data You Provide Directly: This includes information you provide when inquiring about our services, requesting a quote, or engaging in business with us. It may include your name, company name, address, email address, phone number, and details about your project or service needs. We process this data for the purpose of fulfilling your requests and contracts.
• 1.2 Technical and Usage Data: When you visit our online platform, we may automatically collect certain information about your device and how you interact with our site. This includes IP addresses, browser type, operating system, referring URLs, pages viewed, and the dates/times of access. This data helps us improve our website's functionality and user experience.

2. How We Use Your Information

We use the collected information for various purposes, primarily to offer and enhance our specialized industrial manufacturing services:

• 2.1 Service Delivery: To process your inquiries, fulfill contracts for forging, fabrication, repair, welding, or consulting services, and provide customer support related to your projects.
• 2.2 Communication: To communicate with you about your projects, provide updates, respond to your questions, and send important service-related notices.
• 2.3 Website Improvement: To monitor and analyze trends, usage, and activities in connection with our online platform, to enhance its functionality, security, and user experience.
• 2.4 Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Yawara Iron, our clients, or others.

3. Legal Basis for Processing (GDPR)

We process personal data based on the following legal grounds:

• 3.1 Performance of a Contract: When necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract (e.g., providing a quote for metal fabrication).
• 3.2 Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by Yawara Iron, such as improving our services, ensuring network security, and preventing fraud, provided that these interests do not override your fundamental rights and freedoms.
• 3.3 Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• 3.4 Consent: In specific situations, we may ask for your explicit consent to process your data for a particular purpose. You have the right to withdraw consent at any time.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share information in the following circumstances:

• 4.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing our services (e.g., IT support, hosting, couriers for shipments). These providers are contractually bound to treat your data securely and only according to our instructions.
• 4.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• 4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, subject to appropriate privacy safeguards.

5. Data Security

Yawara Iron implements robust technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure the highest level of protection.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Data Protection Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

• 7.1 Right to Access: You have the right to request copies of your personal data we hold.
• 7.2 Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• 7.3 Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
• 7.4 Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• 7.5 Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• 7.6 Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• 7.7 Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

To exercise any of these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "last updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Yawara Iron

7-15-2 Kyobashi,

Chuo-ku,

Tokyo, 104-0031, Japan